2008 skinnyCorp Chicago, IL
Engineer
I make Threadless go.
2007 - 2008 The Field Museum of Natural History Chicago, IL
Network Operations Manager
Overall Responsibilities:
• Provide technology leadership for systems and network support team, directly communicating and coordinating with other Field Museum departments and external parties. Responsible as lead technical liaison between IT operations and scientific research staff, as well as the business units of the Museum.
Specific Highlights:
• Management of Cisco network infrastructure of approximately 75 routers and switches supporting 1300 devices and 1000 users. Implemented core switch upgrade from a Cisco 4006 to a Cisco 6509-E. Responsible for migration of external ATM OC-3 connection to Gigabit Ethernet metro area network and installation of external cellular antenna with internal amplifier.
• Responsible for technical operations requirements for Payment Card Industry compliance based upon the PCI Data Security Standard.
• Replacement of network attached storage infrastructure with modular storage area network solution. Migration of existing backup solution to scalable fiber attached tape devices. Advanced consolidation planning and rollout for virtualized server environment based upon VMWare ESX.
• Hands on management of mixed operating system environment including Windows 2000/2003, RedHat Linux, and OS X Server. Responsible for Exchange 2003 server capacity upgrade and installation of library proxy server based on EZ Proxy. Acted as lead architect and manager responsible for migration to Google Apps hosted email.
• Provide the Museum with technology industry connections to collaborate on scientific projects including a high performance computing cluster.
• Provide leadership for vendor negotiations. On average, vendor negotiations resulted in a 40% reduction in costs, and estimated savings of greater than $250,000.
2005 - 2006 Originate Home Loans Westmont, IL
Chief Information Officer
Overall Responsibilities:
• Lead technology executive with the primary purpose of developing and implementing systems and processes for tracking an average of $60 million a month of mortgage loan activity (approximately 400 units submitted) and grading the client performance for 10,000 loan officers and 4,000 wholesale brokerage offices nationally. These systems were further extended to cover in-house retail operations with a volume of roughly $10-15 million per month.
Specific Highlights:
• Custom building of a Customer Relationship Management (CRM) application in C# on ASP.NET. The application coordinates efforts of outside sales representatives with the internal sales, production, and management teams to drive sales performance. The application also provides a standardized and centralized reporting system that tracks and logs all broker performance activity to increase marketing effectiveness and allow convenient executive oversight of summary, as well as detailed, business performance metrics.
• Coordination of business processes to fully implement the CRM solution, including completely redesigning the loan prequalification system, loan production systems, and all logging systems, resulting in automatic generation and direct tracking of all prequalification loan and submitted file paperwork from the CRM databases. Automating this process drastically reduced the employee input times and increased the functionality of the sales platforms.
• Coordinating team efforts on daily basis in order to properly address client needs, including training the internal staff on company policies and mortgage underwriting guidelines, and providing client services, including advising on loan structuring and facilitating understanding of industry and OHL Company standards.
• Management of technology budgeting and vendor relationships, including coordination of outsourced infrastructure support and help desk staff.
• Coordination of development efforts for current Loan Origination System (LOS) and CRM applications, with a focus on a migration to a next generation Service Oriented Architecture. Company liaison to development lead and development contractors. Development of specification and functionality documentation and plans for next generation systems in conjunction with leads from multiple vendors with internal staff and contractors.
• Providing detailed technology documentation, budgeting, and resource planning and allocation. Refining documentation for inclusion into Private Placement Memorandum.
2001 - 2005 Insignis, Inc. Chicago, IL
Network Operations Manager – Systems and Business Process Design
• Implemented policies and procedures regarding security, network infrastructure, change management, and cross-departmental communication that streamlined processes while offering greater services to clients.
• For the term of my employment, there were no unscheduled downtimes and no security breeches or intrusions.
• Lead architect on system design at network and operating system level for production applications, including development work with the .NET Framework and VS.NET.
• Deployed open source technologies in a cost saving effort during expansion, including Intrusion Detection and Network Monitoring Systems.
• Implemented and was responsible for diagnostics of a multi-node frame-relay WAN environment and the eventual replacement of that environment with a VPN infrastructure.
• Project planner on small to medium sized technology projects including: BGP installation and migration, migration of production systems to a hosted facility, planning and installation of clustered firewall services, network diagnostics and logging systems, and system architecture for production applications.
2000 - 2001 Aisa Technologies, Inc. Chicago, IL
Senior Network Engineer
• Structured and formed a Professional Services and Network Design department within the company.
• Worked with server environments in NT/2000 and various versions of UNIX. Built, implemented, and maintained Active Directory migrations and fresh installations. Experienced in designing, maintaining and troubleshooting Exchange 5.5 and 2000, IIS 4 and 5, Proxy, etc.
• Sole Cisco certified consultant working for Aisa. Implemented a 500-user network with Layer 3 switching at the core, across an all Cisco network (redundant 4000’s running HSRP at the core, 3500’s at the access layer with redundant fiber runs between closets).
• Worked with SAN related products to develop a bottleneck-free backup solution for a SAN with approximately 2 Terabytes of data across a Gigabit Ethernet back plane (XIOtech equipment).
• I received a number of client commendations regarding my quick, efficient and thorough work.
1999 - 2000 KBS Group, Beckman Institute Champaign, IL
Senior Network Engineer
• Led a team of four administrators in troubleshooting and maintaining an NT based network for approximately 40 local users and 150 servers.
• Installed the network and systems required for our project to function in various decommissioned Navy research vessels.
• Proposed design solutions for network upgrades, implemented the solutions, provided a secure operating context, and repaired existing problems within the network structure.
• Created standard PC images for a multicast rollout to the desktops, administered the Exchange 5.5 and PDC/BDC on the network, provided end-user support, as well as project leadership for the systems administrators.
EDUCATION
1996 - 2000 University of Illinois Champaign, IL
B.A. Political Science (Math and Philosophy Minors)
CERTIFICATIONS
CISSP – Certified Information Systems Security Professional
RHCE – RedHat Certified Engineer under version 8.0
CCNP – Certified Cisco Network Professional (CCNA Prerequisite)
CCDP – Certified Cisco Design Professional (CCDA Prerequisite)
MCSE+I – Microsoft Certified Systems Engineer
- NT 4, Exchange Server 5.5, Proxy Server 2.0, IEAK 4, IIS 4 (MCP, MCP+I, and MCSE)
CompTIA A+ and Network+ - Required for technology training course I instructed.